So mum and daughter comes to the bar and asks for two double gins and lemonade. I ask if the younger lady has any ID as we operate challenge 25 in our venue. The older woman said is ok she's my daughter!! Well that's great love but I need to see her ID (I didn't say that) I asked if she had any ID to which her mother said " NO she's my daughter she's 18!" I then explained that we need to see ID if she looks under 25 as we could get a fine for serving under aged people!
Then the mother started to shout and get very angry with me. She demanded the manager who said exactly the same as what I did. The woman then stormed out with her daughter after saying we can shove the drinks!!!
It's not my fault your daughter doesn't have any ID! I don't get why they think they can speak to you like crap when you are just doing your job!!